4.8 out of 5 stars
5 out of 5 starsposted 3 weeks ago
My basement was flooded and it was 6 am. I looked online for a highly rated plumbing company and the rest is history. Within the hour, Jamie arrived and discovered why my basement was taking on water. Then, the owner Andy Leone arrived with John and Michael to further study the complicated plumbing scenario and a plan was designed on the first day. The truth is that this flood opened the door to many other existing problems that plagued the basement ie mold growth, faulty draining, and the need for a new sump pump and hot water tank. Needless to say, the Leone Plumbing team were part of my household for seven weeks to properly repair the numerous issues that needed to be repaired and rebuilt. Jamie was commander of the installation of new pumps and hot water tank. He worked quickly that first day so that I had hot water that day. He was reassuring, warm, and knowledgeable. Just what I needed being in such a vulnerable position. Then, Johnny and Jose tackled the breakdown of the finished walls to start process of removing mold. They were at our house the longest having both tear down and rebuilding responsibilities. They were such a wonderful team explaining to me every day what they hoped to accomplish and communicating with me as to what I thought about certain aspects of the project. At all times, they were hard working, meticulous, pleasant, and sensitive always to those questions that I had. As I told owner Andy Leone many times, what an incredibly blessed business owner he is to have such exemplary employees representing him. Now, I have the most beautiful and state of the art basement.
Know that when you call Leone Plumbing, you are calling a team of professionals that arrive at your home with the same integrity and dedication that they would have entering their own homes. Andy Leone sets the example with his ethics of honesty, high standards, professionalism and beautiful public relations skills. He communicated with his team several times a day and was always there for his team.
I am so glad I called them. Leone Plumbing is a treasure in our community. I know I will have a relationship with them for as long as I own this home.
5 out of 5 starsposted 2 months ago
Leone Plumbing completed a full tear out and rebuilding of the kitchen and bathroom in our home. It was a long term project and working with the Leone team was very positive experience. Andy Leone supported us as we picked out the materials needed for the rebuild. All of the skilled workman that came into our home were kind and respectful as well as very skilled. Throughout the process all members of the team were cooperative and helpful. Working with Andy and his team made this a positive experience and I could not be happier with the end result. I thank each member of the team for their hard work and positive interactions. I would certainly work with this team again and would recommend them to others.
5 out of 5 starsposted 2 months ago
I was given Leone Plumbing & Heating contact information by my contractor and they responded the next day. They removed two clogs from my main line and basement bathroom. Removed and replaced a section of pipe from my bathtub. Everything works properly and I highly recommend them. Jamison and Adam were professional, I look forward to using them in the future when I make updates to my bathroom.
2250 West Ridge Road Suite 300,
Rochester, NY 14626
LEONE PLUMBING & HEATING
Delivering exceptional quality plumbing and remodeling products throughout the Rochester area for more than 20 years!
- Bathroom Remodeling
- Residential Plumbers Rochester NY
- Commercial Plumbers
- Leone’s Home Improvement Financing