What to Do When You Have A Major Water Leak | Plumber Rochester NY

What to Do When You Have A Major Water Leak

I get questions from friends and customers that want to know what to do when there is a major water leak.  This is never an easy topic but I would like to shed some light on this subject so if or when this happens, you will be prepared. 1.  Turn off the water to the house The best thing to do when you find a leak is to turn the water off to the whole house.  This will ensure that where-ever the leak is at, it will not continue to receive more water to leak out. To do this you will need to locate the water meter for your home.  They are usually in the basement or utlity room.  Once you locate the meter, remove the lid.  Watch out for spiders and bugs!  Locate the main shut off and use a wrench to turn the valve (some have handle) into the closed position. 2.  Turn off the valve at the water heater If you find that your water heater is leaking then you need to cut off the water supply to the tank.  Usually there is a valve that is located above the tank and is welded into the water supply lines. Sometimes with older home these shut off valves become very fragile and can break.  If this happens use tip #1 and turn the water meter off. 3.  Get a fan and towels The best step you can take after turning the water off is to put a fan in front of the water spot.  This will help evaporate any water that you cannot soak up with a towel. 4.  Contact LEONE Plumbing & Heating This is all that I recommend to do as a homeowner because some situations are more serious than others.  Water damage is something that the Rochester NY Plumbers at Leone Plumbing and Heating takes very seriously, so follow these steps and they will help eliminate unnecessary water damage.  Then, call 585-458-5800.
Leone Plumbing & Heating
Reviewed from Google

4.8 out of 5 stars

Joan Wania
Joan Wania

5 out of 5 stars

posted 3 months ago

Two different days of service included a severely clogged bathroom sink drain being cleared of decades of accumulated sludge. The action needed was more than a simple drain clearing with chemicals or a plunger. I was and am very satisfied with the degree of efficiency and persistence on the part of the two individuals who worked to resolve the clog. Water has continued to flow without any delays in the sink emptying. No leaks occurred under the sink after everything had to be pulled apart to clear the clog.

The second need for service involved a basement water back up resulting from days of heavy rainfall. Water was coming in from the floor drain and through the concrete floor. In addition, the old sump pump was working but severely deteriorated and near ready to fail. New larger drainpipes replaced old ones and a sump pump was acquired and put in place. Water was extracted with a wet vac and all areas were mopped up. Subsequent heavy rainfall has not been problematic.

I am grateful for the immediate response in both instances. The need for plumbing services happened just a couple weeks apart. In both instances, service was immediate, efficient, effective and courtesy was exemplary. I am grateful for all kindness and efficient service.

Great job! Thank you, sincerely.

Brynne Sturge
Brynne Sturge

5 out of 5 stars

posted 1 month ago

Our water heater went out on a Friday afternoon (as expected this was a terrible time with many companies being booked up). Leone plumbing scheduled us for the next day, but we got lucky and someone ended up being available sooner. They were quick, professional and we would absolutely use this company again!

Chris Walsh
Chris Walsh

5 out of 5 stars

posted 10 months ago

Woke up with no hot water. Needed in a hurry and was done before lunch. Easy to work with. Thx.
Andy