What to Do When You Have A Major Water Leak | Plumber Rochester NY

What to Do When You Have A Major Water Leak

I get questions from friends and customers that want to know what to do when there is a major water leak.  This is never an easy topic but I would like to shed some light on this subject so if or when this happens, you will be prepared. 1.  Turn off the water to the house The best thing to do when you find a leak is to turn the water off to the whole house.  This will ensure that where-ever the leak is at, it will not continue to receive more water to leak out. To do this you will need to locate the water meter for your home.  They are usually in the basement or utlity room.  Once you locate the meter, remove the lid.  Watch out for spiders and bugs!  Locate the main shut off and use a wrench to turn the valve (some have handle) into the closed position. 2.  Turn off the valve at the water heater If you find that your water heater is leaking then you need to cut off the water supply to the tank.  Usually there is a valve that is located above the tank and is welded into the water supply lines. Sometimes with older home these shut off valves become very fragile and can break.  If this happens use tip #1 and turn the water meter off. 3.  Get a fan and towels The best step you can take after turning the water off is to put a fan in front of the water spot.  This will help evaporate any water that you cannot soak up with a towel. 4.  Contact LEONE Plumbing & Heating This is all that I recommend to do as a homeowner because some situations are more serious than others.  Water damage is something that the Rochester NY Plumbers at Leone Plumbing and Heating takes very seriously, so follow these steps and they will help eliminate unnecessary water damage.  Then, call 585-458-5800.
Leone Plumbing & Heating
Reviewed from Google

4.8 out of 5 stars

Carly Bradley
Carly Bradley

5 out of 5 stars

posted 2 days ago

Leone Plumbing was so responsive when I called regarding a clogged kitchen sink. I was able to get same day service and Jameson arrived during the service window I was promised. He was friendly and professional, up front about the cost associated with the issue, and the process to get the issue resolved. He did a fantastic job, cleaned up thoroughly, and provided some great tips so that the issue wouldn’t happen again. I will definitely be calling Leone Plumbing again when another issue arises.

Sherrie Bodnar
Sherrie Bodnar

5 out of 5 stars

posted 3 weeks ago

I write very few reviews however, I feel as though this one needed to be reviewed. 7am on a Friday and we wake up to a leak with our tankless water heater, literally calling around leaving messages. Andy returned my call almost immediately. We talked through the logistics and he gave me a price and said he could do it same day. (no one else even had one available to do same day!) It wasn't cheap but it was necessary. As promised the boys showed up in the p.m. swapped it out and were gone by dinner time. I never, ever would have known he was handling all of this while on the road bringing his kid home from college. Honestly one of the most professional companies I have ever dealt with. You rock Andy!!!! Thank you so very much!!

Kaela Pitts
Kaela Pitts

5 out of 5 stars

posted 2 months ago

I unfortunately had to contact Leone Plumbing due to an unknown leak. They came out right away and found the leak was actually a water line in my refrigerator. There was so much damage and I honestly had no clue what to do. Best part about Andy is that he was able to help out with everything. He explained the insurance process to me and talked to the adjusters for me. He kept me in the loop and he was able to turn my kitchen into a brand new one. I am more than happy with their service and would HIGHLY RECOMMEND their services. They are an honest hard working company that looks out for their customers.